USA Shipping & Handling Costs for Post Office, U.S. Funds only
Insurance for each package is $2.50 for first $100 of value, then $1.20 per $100 remaining for each package.
Shipping cost for priority boxes over 1 cubic foot are calculated by dimensional weight and will cost more.
Please contact us for shipping quote to other countries.There is a $40 processing fee on foreign orders (except for catalogs) plus the shipping and insurance cost.
Insuring shipments. Insurance is used to protect the customer from shipping loss or damage to the order while in the care of the Post Office, UPS or similar carrier. If a customers sends an order without requesting insurance, then the customer must accept the loss or damage without reimbursement.
How to figure UPS Shipping Cost.Add up the weight of items being ordered. Take this weight in pounds times $1 and add $12. Example: a total weight of 25 lbs would cost $37. The shipping cost of $1 per pound (+$12) is for the normal shipping method of UPS ground to 48 States. Call us for shipping cost if you would like to have your order shipped by UPS Next Day Air, Second Day Air or 3 day select. Do not send shipping cost or insurance for items sent by truck freight collect. Shipping cost is paid to trucker upon delivery.
Prices, availability, specifications, and termsare subject to change without notice. We try to keep our prices lower than average, so more people can take advantage of renewable energies. Please include enough payment with order for all shipping and insurance costs. Any extra shipping money sent is refunded. Bank checks or money orders are preferred, but you can also use personal checks and credit cards. Some items may take 4-6 weeks for delivery and certain items are drop shipped from warehouses around the country. Prices are FOB Holton for many items and the rest are FOB various USA shipment points. Some items also have a crating charge.
Returning itemsNo returns 30 days after purchase. Item must be new, undamaged, unused with original box and instructions/papers. Please call first! There may be a 15% -25% restocking charge or more, so please contact us first before returning an item. Some items should be returned to factory and not returned to us. Special order items and items shipped by truck freight are not returnable. Shipping and handling costs are not refundable.
Sales TaxAdd 7.7% sales tax on items and shipping cost for sales within Kansas. California orders for Sun Frost, Kyocera and a few select products need to add California sales tax.
BackordersIf we are out of some of the items you order, part of you order may be shipped at a later date. We will notify you if we expect a long delay.
Manufacturer's WarrantyFor most items that fail during a warranty period, contact us or the manufacturer for instructions. Repairs will usually be faster if you deal directly with the manufacturer. In most cases, if the item needs to be returned. it is usually returned to the manufacture.
Shipping DamageInspect shipments for damage. Contact the shipping company right away if you have damage. Save box and packing material until any claim is settled. Items shipped by truck should be inspected before signing delivery receipt. Any damage to box or item should be noted on receipt.
InformationPlease let us know if you need more information on any items. We have more items than we can list in the catalog. Let your friends know about our energy saving products.
When UPS or a common
takes possession of a shipment, they sign and acknowledge receiving product in
good order. Once they take possession, we no longer are responsible for the
condition of the products.
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